My order number is U30210629170849550. I ordered PO16033PO1252 & PO16033PO1408. I placed my order 6/29/2021 paid $54 for expedite delivery and received them on 7/14/2021. I was so dissatisfied I emailed customer service the same day I received them. Since then I have over 20 emails back and forth without a positive resolution. Both dresses do not...
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Do not buy from heboes y’all!!! they have the worst customer service ever!!! vivian was hella annoying asf to work with. Mark is full of [censored]. They don’t mean what they say nor do. How you gonna tell a customer to pay for shipping fee and a 30% restock fee and not pull through with it? [censored]...
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When I tried to return the dress within the stated timeframe returns could be made within 7 days. The agency gave me nothing but back and forth run around and refused to take the dress back and give a refund. I have spoken through email to at least 7 different people and as of today they state...
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I ordered my dress march 29th. And it has been under tailoring ever since. I emailed the customer service multiple times and was replied to the first 4 or 5 times and was told I would receive my dress on time. I was told my dress would arrive by the 19th of April and it hasn’t. the...
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This company is such a scam!!! I ordered 3 wedding dress I liked then wanted to return the other two dresses that didn’t fit but they are refusing to let me return the dresses or providing me an return address. They told me to keep the dresses and get them altered. I DON’T need three wedding dresses…they...
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