More Contact Info

Toll-Free Number:

(800) 231-2222

Customer Service:

Assistance for customers with Disabilities

(800) 752-4841

Help using website or app

(800) 268-9000

Report unsafe driving

(800) 723-3287

Road Rewards

(877) 943-3530

Tickets and fares (EspaГ±ol within U.S.)

(800) 531-5332

Travel information (outside the U.S.)

(214) 849-8100

Travel information (TTY/TDD)

(800) 345-3109

Traveling in a group

(844) 477-8747

Bus Charters:

(800) 454-2487

Commercial Sales:

(800) 440-7712

Lost Or Damaged Baggage:

(214) 849-6246

Marketing, Advertising & Sponsorships:

(214) 849-6275

Media:

(214) 849-6826

News media inquiries

Packages Express:

(800) 739-5020

Refunds And Feedback:

(214) 849-8966

Tv/film Inquiries (Engine Shop):

(310) 499-0660

Other Info

Other Info (opening hours):

Customer Support working Hours: 7:00 a.m. – 7:00 p.m., Central time zone, Monday through Friday

Mailing Address for Refunds: Greyhound Lines, Inc P.O. Box 660691, MS 470 Dallas, TX 75266-0691

Corporate Mexico Office: Greyhound Mexico, Juan Aldama Sur 924, Col. Centro, Monterrey N.L. Mexico.

Company Address

Greyhound Lines, Inc.

P.O. Box 660362

Dallas,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Greyhound , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Greyhound

26 May, 2021

Bad threatening experience with greyhound

#7108**** I was just harassed and distressed on the greyhound and my life was threatened by other passengers boarding later than me. I was poked in the chest by a passenger and when I complained and asked the individual to not touch me another rider who had just boarded and been seated jumped up at me started... Read more➤

Transport

26 May, 2021

Got sick after changing dates to travel

Frequent customer of greyhound, I bought tickets to travel and had to push the dates back because I got sick, tried to follow the policy and paid extra twenty dollars to change dates, when the date came around I still couldnt travel due to sickness- would have got others sick in a confined space. I am aware... Read more➤

Transport

25 May, 2021

Bus drive wouldnt let on bus

I need help. I have wasted to much time on this. Your bus driver saw me thens proceeded to get on bus and shut door. After. A couple minutes and looking at me. She leaves and early. I have witnesses i took a lyft their. We parked 10ft from bus. Everything on lyft is…

Transport

24 May, 2021

My baggage stolen damage and I have not gotten any results yet it’s been a month ago since my baggage was stolen and damaged my clothes is missing have for my medicine is missing I went online and fil

My luggage got stolen in Tampa Florida I got on the bus in Orlando Florida headed to Tampa Florida was my last stop when I got to Tampa they said mighty luggage was not there they called me two days later and said they have found my luggage somebody had stolen it off the deck my luggage... Read more➤

Transport

18 May, 2021