Purchased and pre-paid for a weekend stay for my son and his family as a Christmas gift. They arrived yesterday, February 1, 2019, at 2:00 knowing that their room would not be available until 4:00, according to the website and the customer service rep I spoke with on the phone on Thursday, January 31, 2019; they could...
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Our family had been very excited to go to Great Wolf In Grand Mound Washington! We have a family of 8! This was our gift to our family! What we came home with was live. Yuck! We were there Jan. 1st-3rd 2019! I just read a review of another family who had the same experience around the...
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My daughter was employed at Great Wolfe Lodge and she has been sexually harassed by an adult employee. My daughter is 17 years old. She has made several complaints to HR and they have done NOTHING. My daughter had called off work once due to an extreme medical family emergency (family member in hospital) and HR DEMANDED...
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My family and I have been going to GWL at least twice a year for a couple years now. Never had an issue until this last time when we got lice. I contacted GWL to let them know, and the guy kept asking if my kids had played with other kids. If we used someone else’s…
UPDATE: insight as to why this place has fallen so much in such a short time… MANAGEMENT… new general manager (Kevin Eldridge)in November… we miss Terri Zajo OKAY, NEW UPDATE…. Kevin Eldridge,himself, called me to explain the resort fee. WHAT??? If the general…
Demagoguery, fraud, poor service
Amazing service: my father, an elderly man, a few years ago suddenly received the news that now his house at 11 Indranu Street was managed by the Head Association LNiPA Vitolds Peipins. He starts by sending an increased invoice without even concluding any new contract (the father has an old contract for an indefinite period). The sequel is shocking: we go to him, there is no conversation (because only he, Peipins), promises to send a contract. After a while, the father receives a contract by e-mail, we write back his comments and... A few years have passed, the contract has not been concluded, the bill consistently comes with large amounts of rent and accumulates as a debt. Courts have started because none of the tenants agree to such a big jump in rent. Peipins also tried the tactic of turning off the hot water last winter - he managed to solve it with his communications. I believe that this is a classic example of terror aimed at "exiting" former tenants in a "legal" way - by demanding increased rents. As a result, my father's health, which was not particularly brilliant, has deteriorated rapidly. I believe that the aforementioned Vitolds Peipinsh, to whom this house owner has entrusted this dirty work, has made a great "investment" in it. It is said that the curse of a cat does not climb into the sky - I can say, climbs. Not once. Meita Victoria
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