LISTEN FOLKS, the only way to get this company to act ethically is if they receive enough complaints to the Better Business Bureau and the Attorney General of the state of Massachusetts! Very easy to fill out the forms and the agencies, if they receive enough complaints about this unethical company, may act on our behaves. User’s...
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After waiting over 6 weeks for a promised refund minus the cancellation fee,I called the company and spoke with a representative who stated that the company had changed their policy regarding refunds and that they would just being issuing vouchers! We had absolutely no…
On September 19, 2019 my wife and I reserved a trip to Spain and Portugal. The trip was scheduled for April 25, 2020. We paid a total of $12, 024 that included at a cost of $1,298 for travel insurance9. The insurance provided for a full refund if Grand Circle Travel (GCT) unilaterally cancelled the trip. On...
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Horrible, unethical company!!!!!!!!!!! WILL NEVER do business with them again! They are more interested in saving their company then in giving customers back their refunds due them! User’s recommendation: DO NOT book with this horrible company!!!!!
Grand Circle Tour had a cancellation policy in place when we went into contract with them in January of 2020 and we cancelled due to the virus and then they actually cancelled the trip as well. We expected to pay the cancellation fee of $600 and received an email from them stating that they would be sending...
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