More Contact Info

Toll-Free Number:

(877) 634-2020

Fax:

1-302-385-0301

Company Address

Go-Optic.com SM

3422 Old Capital Trail, Ste. 718

Wilmington,

United States

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Complaints & Reviews — GoOptic

15 May, 2019

Lost $400–Fed Ex lost package but GoOptic had shipped with no stated value

The shipping for this company was very slow, so I did not know when to expect its FedEx Ground package. It appears to have been mis-delivered about 2 weeks after I ordered, and the package with 4 pairs of frames costing over $400 never turned up. The company was not interested in helping or making good on... Read more➤

Medical Supplies and Equipment

28 Aug, 2018

Firs time ever to complain online about a shady company

Ordered frames and paid express delivery. The order took two weeks to be shipped. I received the wrong size. After returning the frames, it took ten days for the company to respond to my request for a refund. After this, I was refunded 50% of what I paid. It took me 5 minutes to realize this was... Read more➤

Medical Supplies and Equipment

21 Jun, 2018

It was terrible

First they had my money for 6 weeks and did not send eyeglass frames. I kept contacting them and they did not communicate with me. When the frames finally arrived they were black and transparent. They were advertised as black and white. I sent them back and again no communication. Contacted them 4 times before return was... Read more➤

Medical Supplies and Equipment

Most Reviewed

15 Apr, 2019

"No Sunday paper …"