Polyclinics, as well as doctors' careless attitude towards everything
I was re-registered with the family doctor Rita Drashka, the news that I no longer have a family doctor at all, because Dr. drashka just doesn't work there anymore. Ok. The system says that I can re-register at d. Grasha. At the reception I am openly ordered, 101 asked where I think I should be a family doctor, if I don't have him at all (really?!). Going to Mr. Penny in November this year, paying the necessary money, during the "consultation" I face a completely sloppy attitude, without even mentioning his "nurse". All her behavior was extremely provocative, offensive, as if I was to blame,that the polyclinic itself actually lost my previously created card (in the presence of D. Drashka's nurse). Looking into my eyes, she said she "lost your medical card" - to my question - who? And what to do now? - she openly blamed the receptionist and Ms Drashka's nurse herself, with whom, of course, it is now impossible to contact. OK good. Stressed the need to re-register at d. Mr Grasha. I wrote the application. The doctor himself did not ask any questions at all during the consultation, only - "I am written here that you need 100 g of l-thyroxine. If it is written, I will prescribe it for you". Not asking why I need to give me with analysis of how to feel - absolutely nothing. I seem to be empty and the root cause of their problems. Although I came purely by prescription - by medicine, without which I can not do at all. Five days ago, the first symptoms of urinary tract and common infection appeared in the form of seizures. I was "treated" at home for a few days, so the pain attacks intensified and remained the most severe. Today, early in the morning, I checked that d. The penny is accepted from 8 am to 12 noon. At 8. 00 I was at his office, where completely different reception times were written. I knocked and opened the door - without even greeting me, the nurse began to shout naturally but any excuse that "the doctor won't be" and the point. I asked for an explanation, as well as the absence of a statement - she continued to judge in a loud tone that it didn't matter why the doctor didn't - no and everything. I ask - and what should I do? - to which I received the answer in the same tone of voice - "I don't know what you want, do it. " After a moment he said that Dr. Goncharova would be able to accept. I went to the reception - where the employee immediately shot with the thought - wait until kotikova will be free in the second half of the day. I said - why was I suggested to go to Goncharova? What about chaos? After spending a few more minutes in the public discussion of the reception staff and in the unwanted hearing of their personal views, they and their boss explained that they didn't care and were waiting for Ms. Kotikova. To which I warned in a calm voice that if they do not resolve this issue now, I will sit here and write a huge complaint about the robe's behavior towards the acute patient. Immediately changed his face, the tone of his parents and already calmly said that he would ask Goncharov to take (so she prescribes antibiotics). I waited 45 minutes until d. Goncharov has come. Two more patients followed me. She called in the office and immediately said aggressively - what you feel here, but you are not my patient. I will accept them from the beginning and then you. I warned him that I had acute cystitis. She thought for a moment, sat down, and still drove me out of the office. Waiting another 10 minutes (which is unbearable for cystitis), I finally got to the office. I quickly and professionally told about the situation that I do not have a family doctor, it is impossible to wait until the doctor on duty, so and so. To which she just measured her blood pressure (for a man who is agitated and tortured with cystitis! Seriously?). Even without palpation of the abdomen, judged from the air, that yes, for you it's from gynecology. When, when did aerial diagnosis begin?! How is it possible that the doctor asks if I want to pass the tests?! Completely, 100% careless attitude, complete reluctance to go into anything, I would not even say - humanly, but - logically. Prescribed drugs other than antibiotics. Said to go to the gynecologist. Thank you, that is obvious in itself. Asked if I could rewrite her - sent straight. No, not taking. No explanation, nothing at all. Again, the attitude that patients interfere with a person's life at work. All contact with him took 10 minutes. During those minutes, the doctor wrote down everything he could and could not in terms of analysis. Given that I don't have a family doctor, how do she think I should go with these tests? Maybe, to giggle yourself and continue to suffer from unbearable pain?! There is no desire to turn again to this completely inadequate institution, where everyone is doing everything they can to do nothing. PS: paid toilet in the polyclinic. Paid toilet. Are you serious?!
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