OMG!!! The Geek Squad Team saved my sanity…..Their professionalism, efficiency from initial call for help to having a member return my call and deal with my issue(s) is ineffable. From my laptop to my cell phone BitDefender connection and everything in between….a phenomenally positive experience. As electronics get more advanced, an average mortal such as myself is...
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Very disappointed with this service. We received text and emails even as late as that morning, saying the tech will be out that day between 0800-3:00. We called Best Buy at 2:30 in which the tech called us back around 3 PM only to tell us he checked with the store and the camera wasn’t there so...
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I’m upset that I’m paying for a plan in which noone bothered to fix. I was insulted by the service guys, customer service suggested that I cancel my plan and when I called the store to speak to the manager I was given the run around and noone called me back. I took my computer to a...
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The customer service operation is clearly overseas, and does not help. I got three different answers as to where my refund is. I will be going in to Best Buy and demanding the refund from them, directly, while I wait. I love Best Buy but this Total Tech company is clearly fraudulent..
No problem. I just don’t know much about computers and I decided to call in instead.
