Update by user Apr 06, 2021 I’ve contacted the BBB of Texas to try to resolve this issue. Original review posted by user Apr 06, 2021 Purchased a table with chairs from Ashley Furniture. One of the chairs was accidently punctured with scissors by a six year old during remote learning at home. I submitted the claim...
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Have a recliner that is broken where the lever is to recline it. Also have a rip on the foot rest. Wont fix the foot rest cause they say that it is not ripped, that it is loose thread. Well of course there is loose thread cause there is *** and its ripped. It is…
Will not return emails and does not respond by phone. Very unsatisfactory customer service. Been talking to a manager and still no quick response. I have sent several emails to her and she finally replied saying she had been off for a couple of days and apologized for not getting right back to me and Then I...
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Put on hold again. Spent last night and today on hold for over 2 hours both times. No answer. Trying to file a claim.
I submitted a claim with pictures on June,2020 as January 2021 I haven’t received a repair technician or the damage parts they promise to send me back on November 16,2020 I just called the again today 1/13/2021 and one of their reps said that they can’t find the parts…
