Average Rating:

1.05 / 79 votes / 83 reviews
3113 Woodcreek Drive, Downers Grove, Illinois, 60515
United States
Phone: (800) 736-3383
Web: https://www.ftd.com

Category: Flowers / Florist

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Complaints & Reviews — FTD

FTD(R) Hello Carole, We are reaching out to let you know that we have recently updated our terms to our Gold Membership. For existing memberships, your account will no longer automatically renew. If your membership is expiring soon and you would like to continue to be a Gold Member, you will have to purchase a new gold… Read more➤

A $40 order became a $65 order with their delivery charges. When attempting to cancel the order placed just minutes earlier, two separate representatives claimed it had already shipped. There is no way it could possibly ship that quickly. While I did finally get it canceled, it was not without extreme aggravation. Security protocols on their website… Read more➤

29 Apr, 2021

FTD I ordered twice

I ordered flowers for. Mother in law. Got caught up in offers after order. Something did not register right, message said redo. I did and ended up ordering twice. User’s recommendation: Just say no to offers.

4 Apr, 2021

FTD Plant not delivered

I did not get my Easter flowers delivered at all. I was suppose to bedelivered on th 3 of April to Tyona Smith from Miriam Turner

Coupon was not redeeming the correct amount. And it kept saying that it cannot combined with special orders. Which is all the orders. User’s recommendation: Do not buy from FTD. Always had bad experience with them.

FTD sold me a product that they did not have available, then provided several conflicting messages about the status of the order. On Wednesday, an email said my delivery was delayed and offered $10 off as compensation. On Thursday, an email said my delivery would be…

26 Feb, 2021


Original review updated by user Feb 26, 2021 Ordered flowers on Tuesday for delivery Thursday. 47th wedding anniversary. Been doing this since first anniversary. Flowers delivered after wife’s place of business closed at 5pm. There she sat waiting on her anniversary for flowers that I expected delivered during…

20 Feb, 2021

FTD Was lied to

On 3 February 2021 I placed an order with FTD.COM to be delivered on 12 February 2021 I thought 9 days was ample time for FTD to deliver on time so I didnt pay for expedited shipping. On 12 February 2021 I contacted FTD about the delivery and was told the delivery was delayed because of inclement… Read more➤

18 Feb, 2021

FTD Flower

In answer to your question , No I’m not happy at all , Three times I called about my order not being delivered and each time you said it was , well it wasn’t, it never got to her house and I had to call another florist co, to do what I paid you to do …. Read more➤

17 Feb, 2021

FTD Follow up to your question.

I did receive a form letter back from FTD stating that their flowers are guaranteed to be fresh for 7days. If not satisfied they would replace or refund. I did respond to that email, but doubt I will hear back. The problem is they did not start the order process until 2days before the scheduled delivery on… Read more➤

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