FTD(R) Hello Carole, We are reaching out to let you know that we have recently updated our terms to our Gold Membership. For existing memberships, your account will no longer automatically renew. If your membership is expiring soon and you would like to continue to be a Gold Member, you will have to purchase a new gold membership. To do this, you can either: Go to FTD.com, scroll down the homepage and click on the Join Gold Now banner. Or Add the Gold Membership to your cart at checkout. We want to thank you for being a loyal customer to FTD and for choosing us to be a part of all your special occasions. Best, The Team at FTD Flowers User's recommendation: use this website! Thank you.