FTD sold me a product that they did not have available, then provided several conflicting messages about the status of the order. On Wednesday, an email said my delivery was delayed and offered $10 off as compensation. On Thursday, an email said my delivery would be…
Original review updated by user Feb 26, 2021 Ordered flowers on Tuesday for delivery Thursday. 47th wedding anniversary. Been doing this since first anniversary. Flowers delivered after wife’s place of business closed at 5pm. There she sat waiting on her anniversary for flowers that I expected delivered during…
On 3 February 2021 I placed an order with FTD.COM to be delivered on 12 February 2021 I thought 9 days was ample time for FTD to deliver on time so I didnt pay for expedited shipping. On 12 February 2021 I contacted FTD about the delivery and was told the delivery was delayed because of inclement...
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In answer to your question , No I’m not happy at all , Three times I called about my order not being delivered and each time you said it was , well it wasn’t, it never got to her house and I had to call another florist co, to do what I paid you to do ....
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I did receive a form letter back from FTD stating that their flowers are guaranteed to be fresh for 7days. If not satisfied they would replace or refund. I did respond to that email, but doubt I will hear back. The problem is they did not start the order process until 2days before the scheduled delivery on...
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