We have been in our new home since October 2020, My wife has talked to representatives 4 times to get paper billings sent to our house. Four different rep’s told her they would take care of that and see we got paper bills sent. We originally set it up for electronic (email) notification, my wife was home...
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I recently opted in for FPL to regulate my thermostat based on my previous energy usage. The discomfort has become unbearable and I continuously, continuously have to change my thermostat temperature to a lower temperature. I need to change my plan so that FPL no longer controls my thermostat. Numerous calls to FPL CS numbers have been...
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According to FPL, my bank rejected a request to debit my account for a monthly charge. I realized that I hadn’t changed the banking information on the FPL website. I changed the banking information. The following month the same thing happened again. According to FPL, because of this continuing problem, I cannot use FPL’s online payment system...
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I called to ask about rebates. Operator gxcof13 transferred me to a lady in rebate. I was asking questions in regards to my rebate and replacement of my AC unit that I am doing. she did not LIKE THE WAY THE CONVERSATION WAS GOING SO SHE JUST HUNG UP ON ME!!! This is BAD service!!! I waited...
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this is not the first time this has happened, and it is unacceptable i have lost total power 3 times today (july 27, 2021) first time was after a loud thunder clap (is the system that fragiles?) second and third times happened without any outside ‘stimulus’ – no winds, no thunder, nothing… I lose complete power, and...
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Delivery Time
On Friday, I ordered a WD external hard drive from AZ Electronics (they had the cheapest price). I received a confirmation email that the order has been processed, registered, etc. Since it was a Friday, I was promised that my order would be fulfilled on Monday. Monday arrived, but the product did not arrive either. Of course, no one seemed to know, at least to inform me about the "next" delivery date. On Friday, I called the AZ Electronics online store, where I was promised the following Monday. The following Monday came and, as on the previous Monday, no one considered it necessary to inform me. I called and canceled the order because I was tired of just chucking me for ten days. There was no mention on the AZ Electronics website that the delivery of the goods could take 10.days and longer. It's good that I didn't make any prepayments when I ordered the item.
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