Florida Power & Light [FPL]




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Florida Power & Light [FPL]

Average Rating:

3.12 / 390 votes / 48 reviews
P.O. Box 029100
Miami
Florida
United States

Phone: +1 866 263 9185
Web: https://www.fpl.com

Category: Utility Services

Links of Florida Power & Light [FPL]
Other Info

+1 866 263 9185 +1 800 226 3545
P.O. Box 029100
Miami , Florida
United States – 33012


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Complaints & Reviews — Florida Power & Light [FPL]

8 Jun, 2021

Past data information

Made a request for FPL DATA for court requested documentation for years 2017, 2016, 2015 of FPL summary audits for account #[protected] and account # [protected]. I was told by Ms. Juarez (4288) that she did not have a supervisor and no data was available and there was nothing in written to support her statement, “that there... Read more➤
On May 27, 2021 a representative from FPL Corporate Office called me to follow up on my bill. Auto-pay came back and charged $30.00. She said I could have auto-pay. She set it up and removed $30.00 charge. NOW the payment came back again and another $30.00 charge. I paid by credit card but NOT the $30.00.... Read more➤
4 Jun, 2021

Payment via cc

FPL charging $15 to pay with a credit card??? Convenience for who??? Profit making for FPL is all it is!!! FPL should be fined for mistreating it’s customers. if I could choose between FPL and any other utility to work with, FPL would be fired in a heart beat! Disgraceful. Use the money from all the employees... Read more➤
I have two accounts at different addresses but in my name. My daughter rents from me and wasn’t paying her bill on time. She now pays by credit card. I opened a new account in April and when I received my first bill, I set up auto-pay and paid it from my bank account. They returned it... Read more➤
I just activated service with FPL on March 15, 2021 and I have paid roughly $120. I was told I did not have to pay a deposit if I set up autopay with FPL. I was also told I would have to pay a activation fee within10 days of moving in, by logging in my account or... Read more➤

Delivery Time

On Friday, I ordered a WD external hard drive from AZ Electronics (they had the cheapest price). I received a confirmation email that the order has been processed, registered, etc. Since it was a Friday, I was promised that my order would be fulfilled on Monday. Monday arrived, but the product did not arrive either. Of course, no one seemed to know, at least to inform me about the "next" delivery date. On Friday, I called the AZ Electronics online store, where I was promised the following Monday. The following Monday came and, as on the previous Monday, no one considered it necessary to inform me. I called and canceled the order because I was tired of just chucking me for ten days. There was no mention on the AZ Electronics website that the delivery of the goods could take 10.days and longer. It's good that I didn't make any prepayments when I ordered the item.

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