More Contact Info

Toll-Free Number:

(800) 323-9005

Customer Service:

(833) 663-5465

Canada

+1 905 488 7283

Columbia

+571 492 9744

EMEA

+44 203 901 3920

Europe

+44 800 389 3921

Indonesia

+91 212 360 3399

Malasya

+6 017 351 4710

Mexico

+52 800 323 9005

New Zelamd

+649 276 4071

Nigeria

+234 803 465 8701

Nigeria

+234 805 128 2482

Nigeria

+234 701 511 7152

Worldwide Locations:

+6 139 720 4333

AUSTRALIA

+511 349 4209

PERU

+9 714 360 3606

UNITED ARAB EMIRATES

Fax:

+1905.793.9798

Other Info

Other Info (opening hours):

Hours:
Monday – Friday 7:00am – 7:00pm (CST)
Saturday – Sunday 8:00am – 6:00pm (CST)

Additional Contact Numbers:
Australia
Fax: (03) 9761 7111
Canada
Fax 905.793.9798
New Zeland
Fax: +64 9 2761798

Other Locations:

Europe

Newell Rubbermaid UK Limited
Halifax Avenue, Fradley Park,

Lichfield, Staffordshire

WS13 8SS United Kingdom

Canada

First Alert (Canada), Inc.

20 Hereford St.
Brampton

Ontario, Canada L6Y 0M1

Mexico
First Alert México
Norte 31-A #48

Industrial Vallejo

Gustavo A. Madero
Mexico City, Distrito Federal

Mexico 07700

Malaysia

Maxsure Trading Sdn Bhd
25, Jalan SS25/24,
Taman Mayang,

47301 Petaling Jaya,

Selangor, Malaysia

Company Address

BRK Brands, Inc.

3901 Liberty Street

Aurora,

United States

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Complaints & Reviews — First Alert

8 May, 2019

P1210 failure

We purchased P1210 First Alert in April 2017 but the last few nights May 4-7, 2019 it goes off without smoke or fire. Now, feel like the boy who cried wolf, I do not trust the unit I’m deactivating it. Shame on you for making a faulty product made to save lives but causes the family such... Read more➤

Security Services

29 Apr, 2019

First alert P1201 purchased 10-18 lasted until 4-19

Purchased First Alert P1210 Oct 2018 started chirping Apr 2109 so much for 10 year warrenty

Security Services

20 Apr, 2019

DI NOT BUY!!! The 10 year battery MIGHT last 2 years!

2 years ago, I bought a 2 pack at Costco and the 1st one IS GIVING a false alarm at midnight. I’m waiting for the other one to fail any day. DO NOT WASTE YOUR MONEY BY BUYING THESE… REAL JUNK!!! THE 10 year battery only lasted 2 years!!

Security Services

18 Apr, 2019

FAILED WITHIN FOUR MONTHS

So much for a 10 year battery life…this failed in four months!! Do not buy.

Security Services

18 Mar, 2019

Most of the six I have installed have failed before one year.

The chirping starts, the alarm goes off full blast, or the unit decides the batter is not connected (which it is). I have replaced one unit which is fifteen feet up in the air three times as it has gone off repeatedly for no reason. I am out $150 just for the units, not including labor, and... Read more➤

Security Services