More Contact Info

Toll-Free Number:

(800) 972-3030

Customer Service:

Home Loan or Refinance

(866) 351-5353

International

(513) 579-5353

Lost or Stolen Bank Card

(800) 782-0279

TDD

(800) 546-7068

(800) 676-5869

(239) 225-2059

(615) 687-3180

(312) 704-4293

(317) 383-2491

(859) 455-5256

(502) 562-5584

(313) 230-9714

(616) 653-5332

(704) 688-4528

(513) 534-7037

(937) 227-6657

(216) 274-5302

(614) 744-5315

Report Fraud:

(513) 900-3080

Toll-Free International

Business Customer Service:

(866) 475-0729

Commercial

(877) 534-2264

Existing customers

(866) 531-4249

To open a new account

Investors/ Franchasing:

(866) 670-0468

Sales/ Reservations:

(866) 671-5353

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 7 a.m.–8 p.m. (ET)

Saturday – Sunday: 8:30 a.m.– 5 p.m. (ET)

Company Address

Fifth Third Bank

Fifth Third Center

Cincinnati,

United States

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Complaints & Reviews — Fifth Third Bank

15 Aug, 2021

Resolved: No one pick up phone

Update by user Aug 15, 2021 helped from branch manager. Original review posted by user Aug 15, 2021 Every time I make a call to fifth third bank, no one picks up phone. many time i had to wait for hours and still no one pick up i had to go to the branch for any questions.

Banks, Finance Companies

14 Aug, 2021

Money has not been received it came out of my account

Money came out of my account on Wednesday and my grandson still has not received said it would take 24 to 48 hours and I have sent Zelle before and it never took that long usually within a few minutes

Banks, Finance Companies

14 Aug, 2021

Terrible customer service hours

Customer service closed at night. what kind of crap is that. Never able to get help at night. How can u log in fro help when account locked due to password issues? User’s recommendation: find another bank.

Banks, Finance Companies

6 Aug, 2021

INCOMPTETENT CUSTOMER SERVICE

My May 2021 mortgage payment was reversed. 53rd bank is saying I chose a bank account that was closed (yes – I had an account that was closed in 2019 and that account was removed from being an account option on 53rd bank website). The payment wasn’t reversed until a…

Banks, Finance Companies

4 Aug, 2021

Extremely unhappy with treatment provided by them last year over online transfers without any transfers put through!! Even after being a customer of theirs for years!!!!

Closed accounts for no real reasons except passing judgements and not being understanding to any circumstances and completely out of line in how they handled the situations still putting life on the everyday as I’m a military family member with spouse in military!!! Completely unsatisfactory on how they treated me and still no resolutions til this day... Read more ➤

Banks, Finance Companies