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(800) 220-6570

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Other Info (opening hours):

Monday-Friday from 7am-4pm PT

Saturday from 7am-3pm

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Complaints & Reviews — AquaTru

30 Mar, 2021

Customer support818747****

Cannot get it to work not sure whats the problem I tried all the troubleshoot got no help it starts and stop I did a clean up with filters no results thank you

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16 Apr, 2020

So tired of having issues with this thing

We’ve had this machine for some time. I love the water but EVERY TIME I clean it, which is weekly, it is so temperamental to get it to start up again. Now it is starting to leak everywhere. It has made a huge mess and gas created damage on our hard wood floors I put a tray... Read more➤

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24 Mar, 2020

Unit leakes

I have a new question. I clean my unit out like it says to do on a weekly basis for the first time. So I was getting it ready for the morning news and overnight the water container I filled up leak all over the floor. I’m not sure why that happened. Would a it be bad?... Read more➤

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20 Jul, 2019

My filter is not filtering water and keeps switching off.

My water filter is switching off and is. It filtering water

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20 Jul, 2019

Questionable customer service, Wasteful product

I bought a unit in March 2018. About one year later the unit stopped pumping water. Motor and all lights working but no water making it past the filters. Customer service reps gave me advice that did not solve the problem. After exhausting all troubleshooting suggestions I was told I could replace my base for $150. My... Read more➤

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