Loan officer promised a rate and then refused to lock a rate for over 3 weeks in order to try to force me into whatever rate was available (during a time of upcoming increasing rates). Actually failed to respond to call, text, and email as well as the loan processor on this matter as well as progressing...
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I have never been late on any payments in my life, I opened savings account, checking acct, and moved all into fifth third then they refued me a credit card for no reason
Every time a car for my balance it says my card and my last four of my Social Security does not work in a bank has not been helpful by no means
I called Jeff Price (?) / actually he called me, and he said he had the trust documents I needed. I said, “That’s terrific, would you fax them to …….” He said he couldn’t right then, but he would later that morning. We have NOT received them, and all I get when I call his number is...
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They were told to not let things from my account get paid if there was no money in said account. To which they didn’t comply therefore I was charged several overdraft fees and even though they knew they were wrong they still made me pay the fees
