I have an old utility service on my property I have been trying to get disconnected so Ascension Parish Drainage can improve drainage across my property. On July 27th I called and waited on hold for 45 minutes to make an appointment. On July 30th I had an appointment to have it removed. After waiting all day...
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Apparently I have been paying a bill for the wrong apartment. So instead of contacting me cause it was 2 bills for one apartment they just shut my electricity off. Now its been 2 days and I’m getting the run around. When I turned the lights on there was no need for verification. Now all my food...
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Some body stole identification and put a light bill in my name for 2500 and it wasn’t me I need some body to call me back by
I am an apt manager at a complex, the tenant living in one of the units skipped her rent and didn’t pay her power bill. I need to turn on the service at the address, so I can re-rent the apt.
I paid Bill. Matrix for Entergy Bill and they made the payment go through 3 times and putting me now in a financial bind because of their mistake charging me the same amount 3 times instead of the one payment due and I had to spend several hours on the phone with both companies trying to clear...
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Warranty Repair
There is no warranty repair at this company. Under the pretext of invisible mechanical damage, 20 lats are required for repairs, which is probably the standard price. The phone switches itself off when calling. Products - defective. Two similar cases in a short time. I will no longer use the services of this company.
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