My service was supposed to be be restored on 3/12/21. Havent seen nobody. So me and my family has to use candles to see.
3/3 at 8PM lost power and stayed off 2 hours. There was not any strange weather- no lightening , no strong winds, wasn’t raining. It was warm , no jacket needed. Call Entergy and never spoke with a person . The 4 times I had to call back after 4 hang ups on Entergy’s end. Could hardly...
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I had a balance and tried to do a payment arrangement and it said it worked then said I made a payment when I didnt
Entergy informed us that we had a faulty meter and said our bill for this month is going to be $1,300. They screwed up by not checking their meters monthly like they should and make us pay for their mistakes. Entergy is very unprofessional and rude for what they are…
On Monday, February 15th at 11:00 am, a tree limb covered with ice fell on a service wire causing it to land on our house. Entergy was called and reported. We called Monday-Thursday, February 18th with no results. Two Entergy personnel reviewed the wire on Wednesday, February 17th, but no one came to repair the wire. The...
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Warranty Repair
There is no warranty repair at this company. Under the pretext of invisible mechanical damage, 20 lats are required for repairs, which is probably the standard price. The phone switches itself off when calling. Products - defective. Two similar cases in a short time. I will no longer use the services of this company.
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