Direct Energy




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Direct Energy

Average Rating:

1.39 / 681 votes / 84 reviews
Direct Energy
12 Greenway Plz Ste 600, Houston, Texas, 77046
United States

Phone number: (866) 420-3174
Web: https://www.directenergy.com/

Category: Utility

Toll-Free Number:
(866) 420-3174
Customer Service:

Natural Gas Triggers for Small and Large Business
(732) 750-6464

New Customers
(855) 461-1926
Emergency/ Hotline:
(800) 755-5000
Outage And Emergency Ameren

(800) 334-7661
Outage And Emergency COMED

(888) 642-6748
Outage And Emergency Nicor Gas

(866) 556-6005
Outage And Emergency North Shore Gas

(866) 556-6002
Outage And Emergency Peoples Gas

Accounting/ Billing:
(877) 866-6601
Direct Energy Power to Go prepaid customers (Texas)

(866) 266-2084
Business Customer Service:
(800) 830-5923
Business Energy

(888) 925-9115
Large Business

(866) 348-4193
Small Business

(855) 970-2730
Small Business

Business Sales:
(732) 516-7500
Iselin

(844) 876-4020
Large Business

(866) 399-0865
Northeast

(855) 755-0377
Small Business

(888) 305-3828
Texas

(844) 411-6696
Wholesale

General Info:
(855) 334-3577
Direct Energy Protection Plans

(888) 492-7359
Home Warranty of America

Headquarters:
(713) 877-3500
Residential Energy

Media:
(855) 514-1815
Fax:
+1-866-863-1658
Other Info

Other Info (opening hours):

Additional Fax Numbers:

Natural Gas Triggers: +1 866-421-2451

Customer Service Hours:

Monday – Friday: 7:00am – 7:00pm (CT)

Saturday: 7:00am – 4:00pm (CT)

Small Business Hours:

Monday – Friday: 8:00am – 6:00pm (ET)

Large Business Hours:

Monday – Friday: 8:00am – 5:00pm (ET)

Mailing Address

Direct Energy

P.O Box 180

Tulsa, OK 74101-0180

Other Locations:

Direct Energy Business

1001 Liberty Avenue

12th Floor

Pittsburgh, PA 15222

Columbia

7101 Riverwood Dr,

Columbia, MD 21046, US

Terrace Park

104 Marian Ln,

Terrace Park, OH 45174, US

Company Address
Direct Energy
12 Greenway Plz Suite 250
Houston,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Direct Energy , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Direct Energy

6/02/19 I received an email from CPL/Direct Energy thanking me for renewing my CPL Retail Energy Price Protection Plan 36. THE PROBLEM, “I DID NOT!” The email gave me a phone number to call if I had any questions. All I got was a loud screetching sound. It also stated…
11 Jun, 2019

Phone Harrasment

Calls constantly and when I tell them Im not interested, they say I have to listen to their rederick. I constantly end up hanging up on them.
8 Jun, 2019

Aggressive Tactics

Young kid very polite rings my doorbell 15 minutes ago on a Saturday. We talked back-and-forth for a few minutes everything’s OK. He asked me if I have a paper bill and when I say yes he goes great I’ll wait a few minutes while you go and get it. I instantly tell him…
Update by user Jul 05, 2019 All of a sudden after this complaint the calls have stopped. I have never had any contact with a company representative about the calls, I am happy they are finished harassing me. Thank you. Original review posted by user Jun 04, 2019 They have been calling me up to 3 times... Read more➤
Direct Energy rep came to my door twice in 2 hours despite my asking him not to come back. I have no interest in switching carriers. I told him this with-in the first 10 seconds. His tactics are not appreciated – using my neighbors by name to gain false credibility,…

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