More Contact Info

Toll-Free Number:

(877) 741-0132

Customer Service:

Account Protection

(800) 888-1726

TDD/TTY

(888) 819-1918

Legal:

(800) 220-1181

Comenity Bank customers

(800) 695-1788

Comenity Bank customers/TDD/TTY

(877) 287-5012

Comenity Capital Bank customers

(877) 655-5391

Privacy Inquiriers

(866) 423-1097

Other Info

Other Info (opening hours):

Customer Care Hours:

Monday – Saturday: 7am – 10pm ET.

Closed on Sunday

Live Customer Care hours may vary on holidays.

Company Address

Comenity Capital Bank

PO Box 183003

Columbus,

United States

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Complaints & Reviews — DentalFirst Financing

24 Sep, 2019

AspenDental payments

I’m beginning to wonder if AspenDental trust FirstDental. I had a hard time getting them to abstract a tooth and they wanted me to pay $90 dollars. That is the reason we shouldn’t sign a contract before a job is completed..

Financial Services

23 Sep, 2019

Billing statement does not have the full account number

Update by user Oct 23, 2019 Written to the bank about this and received no answer. I tried to call the customer service and was told without the full account number that they could not help. I want to set up online billing and payment. Original review posted by user Sep 23, 2019 I am trying to... Read more➤

Financial Services

18 Sep, 2019

CANT LOGG IN

cant log in IT DOES NOTHING

Financial Services

17 Sep, 2019

Awful company! Nothing but scammers

Paid on the 20th of every month always paid over the minimum. Went to pay my last payment and they changed the date to the 15th. Deliberate scam. I had to pay $593.93 interest. They’re in it with Aspen Dental and both will screw you over. Lesson learned I will never use either of these companies. Don’t... Read more➤

Financial Services

10 Sep, 2019