More Contact Info

Toll-Free Number:

(877) 741-0132

Customer Service:

Account Protection

(800) 888-1726

TDD/TTY

(888) 819-1918

Legal:

(800) 220-1181

Comenity Bank customers

(800) 695-1788

Comenity Bank customers/TDD/TTY

(877) 287-5012

Comenity Capital Bank customers

(877) 655-5391

Privacy Inquiriers

(866) 423-1097

Other Info

Other Info (opening hours):

Customer Care Hours:

Monday – Saturday: 7am – 10pm ET.

Closed on Sunday

Live Customer Care hours may vary on holidays.

Company Address

Comenity Capital Bank

PO Box 183003

Columbus,

United States

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Complaints & Reviews — DentalFirst Financing

7 Mar, 2020

Disappointed in their customer service satisfaction policy

Update by user Mar 07, 2020 I suggested to pay may balance in full and have the company forfeit the accrued interest charged applied to my account. Original review posted by user Mar 07, 2020 Customer service satisfaction is outrageous! They didn’t offer any type of positive cooperation to resolve my billing issues regarding interest charges applied... Read more➤

Financial Services

27 Feb, 2020

Jenara caraballo

I need my account number please this is not a complaint thank you

Financial Services

18 Feb, 2020

Say no!!

I went to Aspen dental to have a deep cleaning and 1 wisdom tooth removed back in 2018. I paid $1600 out of pocket and financed $900 with Dental first. To this day I pay between $50-$60 per month. My balance is still over $300. I will NEVER use this card again. I tell everyone who I... Read more➤

Financial Services

3 Dec, 2019

*** NO!!!!!!!!!

This is the worst company I have ever worked with. They never let me know my promotional plan was ending and charged me almost $1000 in interest without ANY NOTICE. Is there anyway I can sue them?? DO NOT GO WITH THIS COMPANY.

Financial Services

1 Dec, 2019

Make sure you got better dental insurance and don’t do dentalfirst

I’ve been warned about aspen dental and their dentalfirst financing… I did good paying my bills since 2015 till June 2018 where it all happen that the lady said I didn’t have to pay that month and it renewed to fix my dentures That I no longer can wear them cause…

Financial Services