More Contact Info

Toll-Free Number:

(877) 741-0132

Customer Service:

Account Protection

(800) 888-1726

TDD/TTY

(888) 819-1918

Legal:

(800) 220-1181

Comenity Bank customers

(800) 695-1788

Comenity Bank customers/TDD/TTY

(877) 287-5012

Comenity Capital Bank customers

(877) 655-5391

Privacy Inquiriers

(866) 423-1097

Other Info

Other Info (opening hours):

Customer Care Hours:

Monday – Saturday: 7am – 10pm ET.

Closed on Sunday

Live Customer Care hours may vary on holidays.

Company Address

Comenity Capital Bank

PO Box 183003

Columbus,

United States

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Complaints & Reviews — DentalFirst Financing

27 Jul, 2019

NEED BETTER WAYS TO NAVIGATE APPLICATION

I am still after a very lengthy amount of time trying to apply for a DentalFirst account in order to have an emergency dental procedure completed. This is the ONLY finance Company this particular dental office uses and I am very aggravated at the poor way to apply

Financial Services

1 Jul, 2019

Disgusting!!

I’m very disappointed in this financial institution, customer service is terrible and I’ve made to two 149.00 payments because that wonderful service professional ( NOT ) told me so. And my payment each month should be 72.00 per month but the idiot lady I spoke with needs some serious training..

Financial Services

24 Jun, 2019

I just love these people. They call me several times a day!! So nice!!

This started the day after my due date June1. I have not been able to make an on line payment due to the worst web site I have ever used. I pay all my bills on line using a debit card. All of a sudden they froze my access due to excess attempts to log in. When... Read more➤

Financial Services

18 Jun, 2019

Automated bill pay

There are too many repetitive and unnecessary prompts.

Financial Services

10 Jun, 2019

Harrassment damage to credit

Apply for the loan to get dental work done did muse the loan used a credit card instead because I had 0 interest keep telling them to stop sending me bills they stillson bills they see me a check Dean even O me the check but yet it shall want bit I am 30 days late with... Read more➤

Financial Services