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Our company will NEVER recommend any of the CVENT services or event platform, EVER! We also signed a one year contract, believing everything was included. Then we were told all charges were reoccurring annually for FOUR YEARS- this quadrupled our costs for a small annual meeting. In March, the ecommerce division of Cvent sent one email to...
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They dislike their customers so much that they have to lock you into long term contracts so you cannot leave them. They own you and your branding. They put their logo on everything and do everything they can to squash your branding. URL’s will say CVENT in all cases unless you pay them thousands more — this...
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You MUST have onsite wifi for most of the features to work. You’d better hope you don’t have problems, because customer support (at least in my case) was unable to help. The only option for a scanner is on a mobile device, so don’t let the phone owner take it out of the booth, or no more...
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I received a 24-hour notice the vent was going to be out for registry,, 72 hour later I contacted the office.. The event was sold out they never allowed me to register… I believe it was so they could have their people register… if I broke it down into much more words you could see how totally...
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I am completely livid with the wasted 1.5hrs I spent with a customer service agent (Shajo) on a chat to get venue ideas. He couldn’t move forward without a budget, so I got him one off the internet. Then, he insisted on a zip code, so I gave him one in the area we wanted our event....
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