Have tried several times from first thing in the AM to afternoon and evening and on hold for over and hour. Still have not gotten through. I have also written for answer to billing question and have not gotten any reply. User’s recommendation: Local delivery is great. Water is good BUT online service there is none.
Update by user Aug 11, 2021 Company fixed the issue and I have been provided with product replacement. Update by user Aug 11, 2021 They contacted me after and said they would replace that jug free of charge. Original review posted by user Jul 12, 2021 I was about to put this Crystal Spring 5 gallon jug...
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Crystal Springs, We have had service for just over a year, our billing is automatically paid, however their invoices have increased more than over$100.00 without explanation. Customer does not answer!
I received my bill and it says I owe $66.27. I have not ordered anything else but 2 bottles of water. There is no way my order is $66.27. I have tried calling your 800 number with no luck getting through to a person. I have stayed on the phone to speak to someone for over an...
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Canceled service due to moving. They were to pick up the dispenser and 3 months later they have not picked up. Still being charged monthly for rental of the dispenser. Call customer service and you are waiting interminable hold times to speak to customer service. All the while listening to the same 3 recorded messages about their...
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