As of today, 04/11/21, I am not able to watch any of my recorded programs, new and old. I’ve unplugged and reset and still experiencing the same problem. This is not what I’m paying or signed up for.
This is the worst company in the world! Every month my bill get higher and higher! The service is horrible, customer service is horrible and the technicians are horrible! I call every month complaining about the service and my bill. I haven’t had internet in 7 days. My child needs the internet for school! I been on...
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When I send out mail from my Cox Account there is an ad type message that appears in the mail that others get from me. I have found no way to remove it. Cox says that it is acting as a virus but is not removed with antivirus apps. Cox says that they will clean it out...
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Bill increases every month without warning or explanation. Outages occur at least once a month…..no warning. That results in not getting the important medical call you’ve been waiting for or being unable to call 911 or a doctor. No internet leaves you without access to any help from anyone. These problems have been ongoing since the company...
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I am changing passwords for all my accounts. As I tried to change Coxs I get a dialogue saying Hmmm, somethings not right. Try again or contact customer service. I tried many times. Contacted service by chat twice and a phone agent. NONE could help me get it done and none had an answer as to why...
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