More Contact Info

Toll-Free Number:

(888) 855-4986

Customer Service:

TDD

(888) 550-5559

(239) 277-6200

Other Info

Other Info (opening hours):

Sales and Customer Service Phone Hours:

7:00 AM – 1:00 AM (ET)

7 days a week

Live Chat Hours:

7:00 AM – 12:00 AM (ET)

7 days a week

Company Address

Chicos

11215 Metro Parkway

Fort Myers,

United States

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Complaints & Reviews — Chicos

8 Feb, 2019

Quality and fabric/construction problems

I have been a Chicos customer for years. Unfortunately I also agree that their quality has declined – in the fabrics used and durability. Yes, pilling has been a problem with a number of sweaters I’ve bought from them. Also their fabrics have become too thin and no…

Footwear and Clothing

19 Jan, 2019

Man o man, more clothes for me.

I am 100% online now and just loving it, both Chicos and Off the Rack. I am buying left and right and trying new stuff and voila, so many separates and scarves go together so well! They are starting to ship from just about anywhere which is fine by me. I returned 1 thing in 3 years... Read more➤

Footwear and Clothing

5 Jan, 2019

Great service by MaryAnn at the Chico’s in Oak Brook,Ill.

This is the only place I saw to write a review. MaryAnn was very helpful. She went above and beyond.

Footwear and Clothing

8 Dec, 2018

Chicoloco

These ppl r very unprofessional and they do not tell the truth. I would never do business with this ppl again. I suggest anyone doing business with Chicoloco be extremely careful . They don’t want to refund u.

Footwear and Clothing

2 Dec, 2018

Difficult retried for wrong Item shipped

I placed an order online and Chico’s sent the wrong size. I called customer service and was told there was a $7 charge to return item and I would need to provide mailing envelope. Told I could return at store for no charge. Went to the store in Manhattan Beach, CA and the sales rep said only... Read more➤

Footwear and Clothing