More Contact Info

Toll-Free Number:

(888) 855-4986

Customer Service:

TDD

(888) 550-5559

(239) 277-6200

Other Info

Other Info (opening hours):

Sales and Customer Service Phone Hours:

7:00 AM – 1:00 AM (ET)

7 days a week

Live Chat Hours:

7:00 AM – 12:00 AM (ET)

7 days a week

Company Address

Chicos

11215 Metro Parkway

Fort Myers,

United States

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Complaints & Reviews — Chicos

18 Sep, 2018

Bad Customer Service for order ##L0026008001000100

9/17/18 Went to Chicos store in Mt. Kisco, NY and bought some clothing. One of the items had to be ordered which I planned to wear to an event. When I read the address that it was going to be sent to, it was to my home address and NOT my sisters address at 219 Craft…

Footwear and Clothing

11 Sep, 2018

About cupons

my friend gets cupons $25 from $25 i never get them i shop in that store more then she is it is not fair i will stop shoping because of it.

Footwear and Clothing

3 Sep, 2018

Discount $25 off coupon is deceiving

Chico’s sent me a $25 off minimum purchase required coupon. In the small print it did not specify what the minimum purchase would be. When I visited the store–what they intend the coupon to generate–I found out that I would have to buy $100 in merchandise to get the…

Footwear and Clothing

29 Aug, 2018

No quality control for on-line order

Bought sweater in store. Fit perfectly. Ordered other colors on-line and sleeves were too long. Online customer service took over 30 minutes to get through and they couldn’t tell me the length the sweater arms should have been. So don’t know if problem is the store or online ones. Company wouldn’t extend return time and I was... Read more➤

Footwear and Clothing

28 Aug, 2018

Holes in garment but can’t return

I bought a top from Chico’s that was on sale for $46. The first time I washed it i noticed a small hole in the fabric. Unfortunately i broke my foot and was non weight baring and couldn’t drive so i didn’t get to the store to return it for 2 months. They wouldn’t take it back.... Read more➤

Footwear and Clothing