purchased additional warranty but never provided the written warranty details even with multiple requests. totally ignored User’s recommendation: Pls do not believe what they say until you see the docs.
Sorry!! *** poor service; starting with jake ‘the fake’ manager
On numerous ocassions walee awad manager told me he had the vehicle that I wanted, so me being *** went down to the dealer and guess what the car was not there. I wasted my time and gas, I had to cuss this *** at the dealership. This is the typical bait and switch that dealers like...
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I went to cerritos Lexus knowing the exact vehicle I wanted to purchase. The sales person said they can locate the car I wanted and we decided to negotiate the price. He asked what I wanted for the price of the vehicle and I said $xxxxx.xx out the door which includes license, registration, and fees. He came...
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When looking to buy a new car I was torn between a Lexus and an Acura. My siblings also had a Lexus or Acura and they each loved their car. I finally decided on the Lexus because my sister told me how Lexus had good customer service and gave free car washes any time during their services...
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