I went to cerritos Lexus knowing the exact vehicle I wanted to purchase. The sales person said they can locate the car I wanted and we decided to negotiate the price. He asked what I wanted for the price of the vehicle and I said $xxxxx.xx out the door which includes license, registration, and fees. He came back after confirming with his manager the final price which was $400 above what I wanted knowing that price was out the door. I agreed and waited while he fill out my information. He was computer illiterate by the way he type. After entering my information, which took him a long time, he came back 5 minutes later and said he lost all the data and had to re-enter it again. After about 45min of waiting, the manager came out with a paper with the amount we agreed but plus tax, registration, and fees. The manager tried to have me sign and agree the price without explaining the numbers. I saw the bottom line which was ~$4000 above what we agreed. He basically try to pull a quick one on me. We then had to start the whole process again and re-negotiate the price of the vehicle. I only continued because they had the color and option I wanted. Basically it was a very bad experience over all at the cerritos lexus. The particular sales was not very helpful. He was not particular friendly. Before our deal was even over, he started helping other customers. The sales manager was the same.