1st time >;;;;;;;I can’t get out so they gave me info and where to buy inside splitter. Now they refuse to give me info on the outside splitter and they won’t mail it. I don’t get out as I’m terminally ill. It also takes many calls and 20 minutes talk to a tech.
Took a total of 2 1/2 hours on calls and for 2 days was told to call back the next day each time due to some reason or another. Finally flipped and asked to speak to a mgr. within 10 minutes was back on. Then I got billed for reconnecting service. Also was told to go to...
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22 service calls and counting…no shows….line failure….no WiFi….altice sucks…we were offered to return to old equipment… that sucked….computer never online….call drop constantly so land line is useless….nothing but a complete run around! Horrible…Horrible..Horrible
They place a price menu as an insert with your bill, then, when you want to cancel services that you don’t use but want to keep those that you do – their prices triple and the price they quote is nowhere on their price “menu”. When you ask about it – you are told – those prices...
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I called 3x was told sorry we did all we can do on our end we will send a tech on monday ….monday what about the rest of the weekend no tv or Wi-Fi i have a disabled person who watches the tv needs it to start the day…wth attitude of customer service sucks i never had...
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