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Technician Sean spent the necessary time and to replace parts and tested operation of garage door. Demonstrated knowledge of problem quick for fast repair decision. Good customer relation. User’s recommendation: 10.
Paid 9.62 in shipping and handling for a remote control that weighed less than 1 lb. was supposed to be a 2 day delivery and ended up being a 5 DAY delivery!!! User’s recommendation: DO NOT ORDER OR BUY FROM THEM!
we have lost the connection to the Overhead Door anywhere system, I called the 800 number on Wednesday and a recording stated that due to the overwhelming volume of calls the wait time would be 2 hours or I could press 1 and someone would call me back, I pressed 1 and nobody called on Wednesday, same...
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called to get a spring replaced ( 19 years old) Door was making a great deal of noise opening and closing . . James , tech, came out and said I don’t need a new spring that the noise was produced by the hinges . sprayed the hinges and charged me 105 service call, and 15.98 for...
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Employee friendly However there less than an hour, To screw in 3 bolts and replace a sensorwire. Charged $129.00 Over charged