Last year I bought a year of premium at 50% off. Nowhere did it tell me this was a subscription which would be renewed at full price a year later. There were no warnings prior to purchase, or after purchase, or before they took money again when they auto-renewed. I have contacted them about a refund, and...
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I repeat my complaint about the quality of the French complete review, since you are not answering my earlier complaints. Rejecting a result on the basis of the article to be used is ridiculous. You cannot guess whether the correct answer is with or without the article. One of the ladies’ voices is so difficult to understand...
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I really like your course. Presently I am doing review work (French) on a daily basis and I find it very frustrating that most of my mistakes have to do with the article. It is impossible to predict whether the word in the exercise is supposed to be with or without the article. I really believe this...
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I signed up for a three months subscription. Realised within less than an hour of using the course that it would not be useful. System neither builds vocabulary like Rosetta Stone, nor helps to learn useful everyday phrases like Pimsleur. Unfortunately the service does not provide sample lessons so you can decide before buying. I considered it...
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Good day, I’ve opted (28/10/2018) for the 7day trail to learn Italian with the understanding that the app will prompt me to enquire whether I want to continue with the paid option. This had to happen yesterday but instead you just debited my account with R989.99!! This is unacceptable. As a customer I need the choice and...
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Poor service
By calling the reference phone from the airport "Canberra" on 06. 08. 2020, the operator explains that the test can also be passed in Darwin. Calling 10. 08. 2020, the operator says that the test must be handed over in Darwin and there is no possibility to hand over the test in Darwin. Irresistible, because we clearly know that Darwin laboratory also accepts analyzes. Threatens to fix my number because I asked where the logic traveled across the country and infected everyone "if there were symptoms that didn't exist". Inform your employees not to provide 2 different information at 1 identical situation, cheating people. If you wish, you can pass the test, although it is not even mandatory to receive this treatment when you come from Norway.
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