I was contacted by Brinks Home Security that they were taking over the home security for ATT Digital Life. The install was completed on 6/30/21. However, I started to receive failure messages that night on the window sensors and the outdoor camera was not picking up…
First, if you get disconnected after talking to one of their many departments, good luck in receiving a returned call. Not happening, I have 8 camera’s connected to my Brinks App on my smart phone for two years. Every Brinks tech said that is impossible with my low…
So far the service is good but each time I open the doors the alarm goes off ,while the system is Disarm .
Brinks home security services alarms do not work. The alarms sound when the system is disabled and sound for the wrong locations. Contracted repair personal charge for each visit and want to charge extra for parts. It is almost impossible to contact someone by phone and if you do, they only tell you that you have to...
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I have tried calling! Numerous times!! Your customer service IS THE WORST!! Cannot stay on the line forever!! No one answers!! Cancel my service!! I will stop payment from my bank! And I will contact my attorney to sue for damages!! Thank You! Joseph John 77 Dundee Ct Williamstown, NJ 08094
Bad service
02/02/2019 a mobile phone was purchased. I always do a factory restart before sending it to the service to make sure that the software does not hang. Initially, there was a problem with the screen not working. I took the phone to MTTC in Suirrey, I was refused to accept the phone because it is from the Chinese region. Taken to AZ Electronics, the screen was repaired. After a while the phone could not be charged, I sent it to the RD service, the charging was repaired, but when I got home I found that the speakerphone did not work. Again, I did a factory restart because AZ Stores told me that the first thing done in the service is a restart. The next day I wrote a submission, after a while I received an answer that no defects were found. It is interesting how the defect, which was also found by the store seller, could have disappeared. Accept,that the phone was repaired and returned as if there had been nothing to avoid changing the phone. Okay, I came to terms with that and continued to use the phone. Now 20.03.2020. the front camera of the phone did not work. I restarted the factory - nothing changed, the camera didn't work. I wrote the application again (21.03.2020) I received an answer (10.04.2020), the answer was again negative, again I had sent to the service phone, which was all right, although again in the store with the seller we made sure that the camera does not work. Again, I assume the phone was repaired and returned as if there was nothing to avoid changing the phone. Since I have this phone, the phone has been in service for several months. I have always bought AZ Electronics despite the fact that the prices are higher than in online stores,everything has always been a matter of service, but after this time I am no longer sure if it is worth paying a higher amount than elsewhere if I receive such poor service. It is not at all clear to me whether the phone is original if it is intended for the Chinese region. Of course, I want my phone exchanged for another model!
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