Brinks Home Security




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Brinks Home Security

Average Rating:

2.03 / 998 votes / 35 reviews
1990 Wittington Pl.
Dallas
Texas
United States

Phone: +1 800 447 9239
Web: https://mymoni.com

Category: Security Services

Links of Brinks Home Security
Toll-Free Number:
(800) 447-9239
Customer Service:

Executive Response Department
(888) 758-5900

Text
(469) 513-8685
Business Customer Service:
(800) 615-3844
Current Partner

(800) 595-2059
Dealer Relations

General Info:
(800) 628-6093
License Information

(855) 910-7980
(855) 548-3928
Investors/ Franchising:
(212) 446-1875
Jobs/ Career:
(972) 277-3648
(781) 575-2798
Legal:
(866) 290-4236
TTY

(888) 382-1222
Sales/ Reservations:
(833) 327-4657
(866) 492-4759
Other Info

+1 800 447 9239 (Customer Service) +1 855 910 7980 (Sales & New Service) +1 800 595 2059 (Dealer Relations)
+1 469 513 8685 (Text Only)
1990 Wittington Pl.
Dallas , Texas
United States – 75234-1904
Mon6:00 AM – 12:00 AM
Tue6:00 AM – 12:00 AM
Wed6:00 AM – 12:00 AM
Thu6:00 AM – 12:00 AM
Fri6:00 AM – 12:00 AM
Sat6:00 AM – 8:00 PM
SunClosed
Written CorrespondenceMONI, PO Box 814530, Dallas, TX 75381-4530 Show MoreShow Less

Company Address
Brinks Home Security
1990 Wittington Place
Dallas,
United States

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Complaints & Reviews — Brinks Home Security

After signing up w/Brinks on 7/2019. I specifically ask for cameras. Five technicians has come to my home to install them, not counting the once that cancelled. After several months, i finally got a hold to a manager. She apologized and gave me credit for approximately…
23 Feb, 2021

Cancel notification

this is to inform you that you are NOT AUTHORISED to renew my contract any charges will be regarded as UNAUTHORISED
22 Feb, 2021

COULD NOT CANCEL

I had a security co. for 8 yrs that was bought out by BRINKS. When I tried to cancel, it was in my dead mothers name. I sent them the obituary and had the equipment removed. They still would not cancel. I called them so many times. First they said obituary needed, then they changed their story... Read more➤
Update by user Feb 16, 2021 service cancelled as of 02/16/2021. Original review posted by user Feb 16, 2021 I can’t log into their sight as they say nothing can be validated even though I have a customer # and I am being billed (all caught up). I’m a hold-over from Protect America and never really chose... Read more➤
I keep getting a call from833-317-**** and when I call back the number they answer Brinks Security -when I answer this number no one answers back and I suspect fraud You have reported my account to several credit bureaus an d so my cred rating has dropped 150 points and I think this is unfair since I... Read more➤

Bad service

02/02/2019 a mobile phone was purchased. I always do a factory restart before sending it to the service to make sure that the software does not hang. Initially, there was a problem with the screen not working. I took the phone to MTTC in Suirrey, I was refused to accept the phone because it is from the Chinese region. Taken to AZ Electronics, the screen was repaired. After a while the phone could not be charged, I sent it to the RD service, the charging was repaired, but when I got home I found that the speakerphone did not work. Again, I did a factory restart because AZ Stores told me that the first thing done in the service is a restart. The next day I wrote a submission, after a while I received an answer that no defects were found. It is interesting how the defect, which was also found by the store seller, could have disappeared. Accept,that the phone was repaired and returned as if there had been nothing to avoid changing the phone. Okay, I came to terms with that and continued to use the phone. Now 20.03.2020. the front camera of the phone did not work. I restarted the factory - nothing changed, the camera didn't work. I wrote the application again (21.03.2020) I received an answer (10.04.2020), the answer was again negative, again I had sent to the service phone, which was all right, although again in the store with the seller we made sure that the camera does not work. Again, I assume the phone was repaired and returned as if there was nothing to avoid changing the phone. Since I have this phone, the phone has been in service for several months. I have always bought AZ Electronics despite the fact that the prices are higher than in online stores,everything has always been a matter of service, but after this time I am no longer sure if it is worth paying a higher amount than elsewhere if I receive such poor service. It is not at all clear to me whether the phone is original if it is intended for the Chinese region. Of course, I want my phone exchanged for another model!

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