I got a reply from boots customer service assuring me the pending transaction/ money will not be taken out of my account.Im still waiting to see what happens. The money is still pending though.
Discrepancy with advantage points. Offer of extra points not allowed with not a good enough reason also dispute with regards to input of card details. User’s recommendation: Keep a check on advantage points.
I have complained for a number of years that Boots is the only retailer I know of that won’t let the customer use their reward points to pay for goods if the cost is higher than the points value. This is complete madness and unbelievably irritating which regularly sends me to shop elsewhere. Sainsbury’s, Tesco & M...
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Normally I receive vouchers for products Ive previously purchased ,but the last lot should have gone to my wife ,money off facial skin care and No 7 products,10% off cosmetics,triple points on soap & glory hair products ,and lots of points for things I never use which I would have to buy on line which I never...
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Manager of Boots in Hornchurch has contacted me and said that the problem will not occur again as he is taking responsibility for the matter. Thanks for your help with this.
