Disinterested attitude
Hello! After many years of successful shipping, it looks like collaboration will no longer be possible. 12. 01. In the evening, a packet was placed in the Launceston Selija parcel terminal. The next morning the courier picked it up, but at the transshipment point in Melbourne it arrived on 14. 01. In the morning. Every day by calling (almost impossible mission) and writing, standard answers were received - a lot of work, soon there will be etc. C. Completely disinterested answers. After filling in the application for the loss of the package 18. 01. (I suggest you fill in the application sooner) In the evening of 19. 01 the consignment was suddenly located and was delivered to Talsi. The contents, of course, stood for a week - at 20 degrees was frozen and torn. I wrote an application about it, received an answer that there was no "fragile" sticker, which must be purchased separately. It is suspected that a bus was thrown,because people in the warehouse probably do not sort - 20 degrees in the cold. Demonstration of irresponsibility. When sending, I saw the promised cold, the contents of the package would last peacefully for four days, but not more than twice as much. It is clear that the company is not doing its job. The question arises as to why it has not been announced anywhere that the parcels will travel, for example, for eight days. I also have a business, very small, but it's not nice to trick customers and send frozen goods, I don't have half a million customers, each of them is important, FedExi will suffice, no special effort.
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