I had an appointment to cover my darker roots to match my platinum hair on May 20th. My stylist and her guide were wonderful. I can not stress this enough and do not want to get them to face any backlash. My hair has always been difficult. I bring snacks, water, and activities because I know how...
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Aveda in Chapel Hill North Carolina is a hot mess. They do not have anything organized for us. We do not even learn about skin care the majority of the time we are there. And we haven’t even mastered any type of facial techniques or waxing and they put us in with customers. First day we had...
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I was served by the colorist Nadine, in the Aveda store located on Saint-Laurent street in downtown montreal. Before we began, I mentioned how I had come one year before hand, paid X amount of money and got exactly what I wanted for a decent price. Nadine mentioned how although she wasn’t able to give me exactly...
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Both daughter and I, in separate magazine ads, wanted to try a hair thinning product of Aveda; called their Cust Serv to get nearest hair salon and travelled 11 miles each way to find that salon said samples supposedly sent to salon were never sent or received by salon for distribution; called Cust Serv back and she...
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I had a horrible interaction with Golden Shears, an Aveda Concept Salon in Albuquerque. When I contacted Aveda to report the incident, I was told that there was nothing they can do about individual salons, as they are individually owned; however, they would try to contact the owner/manager and discuss the issues. After four days and at...
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