I have sent claims to Blue Shield of CA via fax and also snail mail and the department that handles out of network provider claims is highly incompetent. They either claim to lose the superbill/claim or if received, they process the claim incorrectly. For instance, they’ll state it is missing a diagnosis or procedure code but when...
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On a call @ 800-677-****, spoke with Sheen, under the reference Ref#201904****714. In My carrier of 8 years in Medical Billing i have never come across such a rude and arrogant representative. Wish if someone could retrieve our call recording and give a good feedback to that representative.
I have been trying to get special circumstance insurance for almost a month. the department who reviews my information keeps on loosing it or can't find it. I was suppose to get a call back yesterday from Blue Shield but no call! This is very upsetting and unfair. I was suppose to have coverage starting December 1st!!!!!!!!...
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I am inquiring for 2019 medical insurance and a heavy accent man on 12/04//2018 at 135 pm , instead of helping me hung up on me and very rude talking over the phone because I am hard of hearing. I am a Registered nurse and I will tell the whole world not to enroll to you. Very...
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It has taken numerous hours on the phone to get one reimbursement. Each time it is the same story. Multiple claims filed incorrectly, i cant read them or we dont have it..etc etc. It is absolutely disgusting, especially the monthly premium . Disgusted.
