More Contact Info

Toll-Free Number:

(800) 544-6986

Customer Service:

(800) 703-4644

Black and Decker Emails:

[email protected]

Legal:

(410) 716-3900

Other Info

Other Info (opening hours):

Privacy Inquiries

Stanley Black and Decker, Inc.

1000 Stanley Drive

New Britain, CT 06053

Company Address

Stanley Black and Decker, Inc.

701 E. Joppa Road

Towson,

United States

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Complaints & Reviews — Black and Decker

31 May, 2021

Wanted to know if they still made under counter can-openers.

On May 24 requested to know if they still made under counter can-opener. As of May 31 have not gotten a response.

Appliances and Electronics

24 May, 2021

Service issue with water heater

Water heater not working. Model # Black + Decker 10L Storage Water Heater – Vertical | B078YHGYFY Purchased from Amazon on 16.01.2019 Invoice # : BLR7-1014**** Please call ASAP, a patient at home, urgent.

Appliances and Electronics

24 May, 2021

Still waiting for refund check after 7 months

I’ve been waiting since November 2, 2020, for my refund check after a Black and Decker appliance cut me badly on first use. One of your Spectrum Brands employees, James C, is stringing me along, saying a check was sent in February. I complained in April that I never received the check. He should’ve then processed another... Read more ➤

Appliances and Electronics

20 May, 2021

Find Black & Decker Ergo Cordless Hand Held Can Opener model KEC 160

Black &;; Decker Ergo Cordless Hand Held Can Opener model KEC 160. The company does not make the can openers anymore. My KEC 160 got destroyed in a house fire. It is really sad I had a massive stroke when I was 5 years old left me the use of just one hand that was really nice... Read more ➤

Appliances and Electronics

11 May, 2021

Safety of toy dust buster for a one-year-old

I received no information. I was connected to a person in a foreign country who barely spoke English. When I asked for a supervisor I was told there was none. Useless service with a stupid name. Congratulations on a dumb idea! User’s recommendation: Don’t bother.

Appliances and Electronics