I have an unauthorized transactions around ₱30000+ on my 2 accounts with them happened 04/18/2021 and until now its not yet been resolved. I have a case number and tbey are telling me that i cant get back my money and thus is actually the savings of my daughter. I have trusted the bank but look what...
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I made a transaction on the 23rd of July this year; loaded my phone for 500php. The amount was immediately deducted from my account. Upon sending my load request, a pop up message appeared saying there would be an hour delay. I waited, but then I haven’t received the load within 24 hrs. Checked my balance and...
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I made a reload yesterday but its unsuccessful until now and the amount already deducted from my balance. Kindly for your actions.
Writing this regarding my issue that is taking a whole year and counting, Last year April 18 2020 I saw fraudulent transactions on my credit card dated March 19 2020, this are all from shoppee amounting to 64, 000, I was shocked because no one contacted me about this and I haven’t given a single permission to...
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BDO Officials, I am writing to you regarding my dad’s car loan that has an auto debit payment. To our surprise, the auto debit was turned off when he requested to pay it off a year in advance. This has been 2 months and we have not resolved this issue. To top it of, someone from re-paw/legal...
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Termination
I'm having trouble terminating the contract with a bit. The contract is for a brother who is in a serious situation in the hospital, with whom it is not possible to contact, so it is not possible to get his signature on the application, and there are strict restrictions now during covid distribution! I called the operator, I explain there is legislation that provides for the procedure for termination of the contract, a signature is required, things must be settled through a notary. Brother made regular payments, or really in such a situation the bee can not face and terminate the contract, I sent to the bee info e-mail application, no answer yet. The operator also told me that after a month (the number is currently blocked), if the number is not used, it will be unlocked. Of course, I can pay for it a month to be, if the bee is already so poor. But,whatever its legislation, I think it should be treated differently from a human point of view, and that such difficult life situations should be dealt with, rather than being sent to a notary.
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