Should have followed other banks successful online banking procedures. It is not well thought out and user unfriendly and whomever is responsible for this “new” system should not be congratulated. It is as if they never used online banking or did not try it themselves. I have been on hold for fifteen minutes already asking me every...
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My husband and i have a checking account with you. We received new debit cards and were told to call the number on the cards to activate them, which we did and we were told they were activated. We tried to use them on Friday 7/10 but no one would take them. We are low income disabled...
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All weekend I have been blocked from getting access to my money. New card will not work. Customer service hangs up on you.dont User’s recommendation: Don’t open an account.
I have more issues with this bank. Customer service and wait times is ridiculous. Constant technical issues with online banking. User’s recommendation: Find a different bank.
Absolutely the worst experience with this company, be prepared for overdraft fees EVEN IF YOU OPT OUT. THESE PEOPLE ARE SCAMMERS. Would rather close your account with your money stolen then them cover any fees. Please keep your money safe. Away from these criminals. You’ve been warned.
