I went to Ford Manila last Nov. 16 2009 to have my Ford Everest Serviced for 20K KM. I arrived at around 9:30 a.m. I learned that they do not accept drive in service but only through appointment. I made an appointment for the next day at 9:00 a.m. I arrived At 8:30 a.m. the next day...
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Disrespect for the customer
Be careful and don't waste your time trying to shop at this store. The first impression is very positive - kindly accept the order, accurately announce the day when the product is expected, send information to e-mail. Then the "miracles" began. Announces that the product will be available today, but late in the evening and insistently offers to deliver the product for 849 USD immediately late in the evening. My proposal to receive the product the next day in the store does not arouse much interest. The next day and later the store can no longer be called, the e-mail is silent, all contacts are lost. The only positive point is that the e-mail with a request to cancel the contract after 2 days is followed by a reply that the order has been canceled.
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