I ordered items value of 70£in Oct 2018 for Christmas and i have sevral emails sent to ask where my goods where for Christmas as they where Christmas Presents for my granddaughter and daughter no reply got then end of January
Order a rose teddybear on 2/08/2019 have not seen it or heard anything since when i was told it would ship in 7 to 14 days
I ordered a flower bear for my girlfriend for Valentine’s day and she never received it. I have emailed with no response, now i see the phone # is no good. I paid with a credit card and its been taken out of my account. So i either want the product or a refund
I ordered my product from them online, my money got charged but no product was ever delivered. Tried to cancel and get a refund but no luck.
Trying to file a complaint with the BBB.
Poor Service
We took the coffee machine to service and repair three weeks ago, everything was cool, the service seemed super, I told you what I showed about the problem! It took one week, two, we started looking for our machine! Callers, say to be sent to service, waiting for info on remnota costs! In three weeks, we will recover the coffee machine! We brought you to the office! We open the coffee machine, see that the machine is in the same condition as before the removal, we only hope that the tube has been removed for which it also took the money! The machine has moldy coffee, nothing has been cleaned! If we take the appliance for maintenance, then, according to them, it only includes descaling, which we did not need because we do it ourselves regularly! But we needed to maintain / clean the machine, where the grinder is cleaned and everything where coffee accumulates,which could interfere with enjoying a sip of coffee! According to them, this is a repair? Which did we cry with? Sorry if we don't understand what maintenance means!
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