SriLankan Airlines




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SriLankan Airlines

Average Rating:

1.26 / 42 votes / 5 reviews
SriLankan Airlines Ltd
Airline Centre, Bandaranaike International Airport
Katunayake
Sri Lanka

Phone number: 94 117 771 979
Web: https://www.srilankan.com

Category: Airlines & Aviation

Links of SriLankan Airlines
Other Info

+94 117 771 979 (24 Hour Contact Center) +94 197 331 627 (Passenger Complaints/Compliments) +94 197 335 555 (Corporate Office) +94 197 333 333 (FlySmiLes 24 Hour Service Centre) +94 197 331 393 (Baggage Complaints/Feedback) +94 197 333 280 (SriLankan Cargo Office)
Airline Centre, Bandaranaike International Airport
Katunayake
Sri Lanka


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Complaints & Reviews — SriLankan Airlines

21 Jul, 2021

Lost Phone on board

Our family travelled from Columbo to Melbourne on flight UL604 on 13th Jul 2021. Our journey was ok as we had to travel from Bangalore to Chennai and then Chennai to Columbo and were placed in transit location for few hours before our flight to Melbourne. It was all good and once we got on the plane... Read more➤
i have booked ticket in January 29 in srilankan airlines to travel to India due to covid pandemic flights are cancelled but still i didn’t get my money refund back i have booked ticket through rehlat when ever i ask for refund they are replying the airlines is not refunding the money and they are not responding... Read more➤
I purchased two tickets from Sri Lankan on July 12. On the same day, I called customer service to cancel the tickets, and I was informed on this call that I should do the online cancellation, at a cancellation fee of US$20 per ticket (provided Sri Lankan the protocol number for the call, which they did no... Read more➤
This is with reference to me and my friend's bitter and spiteful experience with the SriLankan airlines staff resulting in mental anguish, loss of time, money and energy. o We reported to the airport after 7.45 pm on 13/7/2016, when our flight was due at 10.30 pm. There was a long queue there. We were standing in... Read more➤
My name is Kasun Fernando .When We bought the up and down ticket for me, my wife and baby infant from Canada, it was including 3 checking luggage (13kg for my baby), 3 hand luggage (with 12 kg for each person ) when we came from Canada we had 3 transit, including Doha Qatar to Sri Lanka.And... Read more➤

Queue

Knowing that the water park has a limit of 500 people, I called at 11. 30 to find out the current situation. The water park employee could only answer that there is an active sale until 14. 00 (approximately) and then will have to wait for people to come out to get in line. The question of how many people are already inside could not be answered. We arrived from another city (an hour's drive) 10 minutes before two and the line was up to the parking lot. Asking people at the checkout how long they stood, they answered - 1. 5 hours from the door. Really, by the time I called in the morning, the water park was already full and people were already waiting for visitors to come in. Why not provide true information? Why not buy tickets online so that there is no such situation? Everyone would have bought a place and time available...

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