Customer service is horrible. Multiple issues with faulty cameras. Only resolution, after one month of trouble shooting was to buy a new camera. I received product on May 19. Fedex web tracking confirms this. I am not happy with product. I want to return for refund. I have called the 866 703-**** number provided in packing slip....
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Bought Arlo Pro 2 ….. never require a subscription in order to have the system work. Thought I would upgrade to Arlo Pro 3 for the camera quality… only to find out for the system to work you had signup for the camouflaged subscription requirement. When I went to website to look as subscription costs and maybe...
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Good App WHEN IT CONNECTS, this garbage fails more than it connects, absolute garbage. This devices disconnect when other devices see motion, will not reconnect, or base station goes off line for extended periods of time for no reason. JUNK JUNK JUNK User’s recommendation: Do Not Buy.
I am surprised that there are not more responses from Arlo camera owners about mandatory two-step verification. Historically, I would receive an alert on my phone of a camera detecting and recording activity. Many of those recordings are only 10-12 seconds long, yet…
I spent a fortune on this system and subscription. The app does not work, and the customer service is entirely useless. They claim to respond but it is the same useless questions over and over with zero resolution. User’s recommendation: buy something else.
