I checked product out and did not realize at the time of purchase I need to have a router to use the product. Then I bought the base from Amazon and having trouble returning product because they went through a 3rd party User’s recommendation: Let them know what need to use.
On 3rd day of installationI my wife called to see why there was no response to smoke alarm going off. Customer service response was “We knew that was a false alarm”. How did they know it was a false alarm unless they were violating my privacy act watching my home. I called back to customer service that...
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To whom this may concern; Concerning the subject of any alleged debt or financial obligation calculated to be owed to your company. Let this serve as notice, that any and all services that have been rendered unto me since initiation of services, has been completely and utterly satisfied prior to this point. The forementioned or alleged debt,...
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3 days after installation, my alarm panel began to malfunction. i called customer service on numerous occasions and was put on hold from 13-25 min. never got a response. my wife called to see why there wasn’t a response to a smoke alarm in the house on another occasion and their response was We know that was...
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Update by user Mar 18, 2021 Company fixed the issue and I have been provided with product replacement. Original review posted by user Feb 16, 2021 I bought my Arlo 2 with 4 cameras 15 months ago. suddenly now the batteries will not charge. Customer service has offered me a 30% discount on a purchase, I just...
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