I spent an hour setting up a virtual appointment online, as well as answering a ton of questions, and got a confirmation for my appointment. Then, the next day, I got a text and an email saying that my appointment was cancelled because I didn’t fill out the questionnare! I responded back stating that I answered the...
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I called Appletree medical group on Monday, September 13, 2021 to confirm my son’s appointment for the same day in the afternoon only for the customer service representative to say that there was no appointment on file. Meanwhile, I had called them on the 21st of June 2021 to book this appointment on the phone since I...
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The clinic often books patients as physicals when they are regular appointments. They also do not do prescription renewals over the phone for medication you have taken for years, this is so they can charge the public health system more money. So firstly, they charge more money for the incorrect appointment type, then for coming in to...
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Good day, I did a virtual session but was instructed to visit the walk-in to get the warts treatment for my daughter since not much can be done over the phone. I double checked and confirmed that walk-in where available at my location and made sure to be there early. To my surprise, I was told that...
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On May 25th, 2021, I have visited Apple Tree clinic at 216 Montreal road and a nurse called Nengi gave me an incorrect dose on my third vial which was really strong, I was sick and in pain for almost a week And this might be normal! My swollen arm was red and painful and I had...
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Courier does not deliver the item
Hello! Coin company couriers delivering Dhl product in Australia indicate that the customer cannot be reached even without trying to deliver the product to contact the customer. Customer service cannot be called by any of the phones. This is my third case from this company.
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