Amtrak




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Amtrak

Average Rating:

1.2 / 903 votes / 112 reviews
Amtrak Inc.
1 Massachusetts Ave., NW Washington District of Columbia United States - 20001
Washington
District of Columbia
United States

Phone number: 18008727245

Category: Public Transportation

Links of Amtrak
Toll-Free Number:
(800) 872-7245
Customer Service:

International Visitors
(215) 856-7924

Schedules, fares and information (TTY)
(800) 523-6590
Emergency/ Hotline:
(800) 331-0008
Report suspicious activities & emergencies

Discounts/ Rewards/ Cashback:
(800) 307-5000
Guest Rewards Program

Legal:
+4 920 300 6422
Media:
(202) 906-4020
Advertising Inquiries

(800) 562-1904
Media Relations

Sales/ Reservations:
(800) 872-1477
Group Travel Requests

Fax:
+1 202-906-3285
Other Info

+1 800 872 7245 (Reservations & Customer Service) +1 215 856 7924 (For International Visitors) +1 800 872 1477 (Group Travel Requests) +1 800 307 5000 (Guest Rewards) +1 800 268 7252 (Amtrak Vacations) +1 202 906 4020 (Advertising Inquiries)
1 Massachusetts Ave., NW
Washington , District of Columbia
United States – 20001

Company Address
Amtrak
1 Massachusetts Ave., NW
Washington,
United States

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Complaints & Reviews — Amtrak

3 Jul, 2018

First experience

AWFUL. Train got delayed over 15 times. Was supposed to take off at 11:50 am did not end up leaving until 6:30 pm. Train randomly stopped several times. Got to my destination OVER 7 HOURS later than scheduled. Never again.
23 Jun, 2018

Change form of payment

Hi i ordered an item from y’all and y’all failed to tell me part of it was back ordered, until i called and question my charges now that’s its being back ordered i need to change my form of payment . How do i go about doing that??
15 Jun, 2018

Talk-A-Lot

Think Music Man…one man was on his phone the entire time talking fast and loud while the rest of got to enjoy the conversation from just one side. He just talked and talked and talked. Loudly. Why? Is this the same as two humans chatting together? Is it any different than two people hacking it up? Maybe.... Read more➤
Yet another delay. Over an hour with no information other than “train is delayed “. How about giving a reason as well as an estimated time of departure?
I was taking the train in the early morning and I had a duffel bag on the seat next to me, I didn’t think much of it because there were only 3-4 people in the entire car, given the time it was not a busy time at all. The initial conductor came and checked my…

Stealing parcels.

At the beginning of October, I sent a parcel from the UK to Australia. There was a feeling of bitterness when I found out that the package had been torn open and the cuddles of a one-year-old child's room had been removed. In England the package was sealed with a scotch in front of my eyes, but in Australia it was sealed with some white paper. The old scotch was cut. It is sad and miserable to realize that someone can do something like this. Poor inhabitants of Australia that even a little child has to steal a little baby. Of course, now another child is wearing them. I know for sure that I will never use Australian postal services again. Maybe the management of Australian pasts could finally do something for the cause and arrange these thefts at the distribution of parcels. Aren't cameras capturing anything anywhere in the courts? Or maybe it doesn't have enough money again... or is it not profitable. ? Weakenable.

Read more...

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