They are the worst–EVER. We set up a payment plan and also set it up to autopay through our checking account every month. Get this: We moved and changed our address. We did not notify them that we moved, however our auto payments continued to be made. Because we MOVED, they decided to cancel our “payment plan”,...
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I called AMR for medical transport. Lisa is the most hostile and disrespectful person that could have answered the phone Sign her up for the next class on her attitude and lack of compassion for the person on the other end of the phone!! Shes in the wrong field !!!!
Update by user Apr 24, 2020 Paid the bill after much frustration Original review posted by user Apr 24, 2020 ON-line would not accept the trip #. Cust. svc rep, Maria, very pleasant but could not get my cc card to activate…finally did. User’s recommendation: it’s going to take some time.
Had to use them due to emergency though turns out they were out of network. Insurer advised that they would likely settle for the in-network amount since it was an emergency. they didn’t as I started get bills for higher than what I was told to expect. Insurer told met…
Received my bill and called to have them submit through insurance, also asked if I could send payments. I was told that they would submit to insurance and that I could send payments. They would send another bill once the insurance claim came back. Received second bill and started making payments every 2 weeks with what I...
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Poor service
Shopping Mall '' TheMall '' bought CAT S40. After the purchase, we researched all the features and found that the front camera did not work. After 30 minutes we were back in the store and asked to change the phone or cancel the purchase agreement, but we were told that this can only be done for goods purchased in the online store and the phone itself must be under warranty, as they are only responsible for whether the call function. I am, of course, surprised to ask how, then, with consumer rights and the opportunity to return the product to the store within 14 days, if it is not satisfied and is not to blame for its own fault. I said that I am facing such an attitude for the first time. The woman replied to me that it had been in ancient times... although I didn't really understand what time she was talking about (I am 27 years old and, as I travel a lot,then I would recognize good service because there is something to compare). I didn't argue, but I said the service should improve over the years, not get worse, and I left.
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